disability assistance - identities and display and searching

Hello, I have very limited use of my eyes and using them is very painful (thyroid eye disease with strabismus, diplopia, proptosis, eye fatigue from scared and infiltr… (czytaj dalej)

Hello,

I have very limited use of my eyes and using them is very painful (thyroid eye disease with strabismus, diplopia, proptosis, eye fatigue from scared and infiltrated optic muscles). I have managed to find some customization settings that makes Thunderbird the most usable email client for me. Previously I was a Eudora user.

I need help with some settings but I don't understand what is happening and typing long-winded descriptions is very difficult. I can't follow things that move fast and often can't find things on the screen that are obvious to people with better vision. Would someone patient be prepared to voice chat and help me describe what is going on? It would be great to talk with someone who knows the correct terms for things, I don't.

The issues are mostly about identities and display and searching. Someone who uses Australian Eastern timezone would be great.


Pytanie zadane przez Cara 1 godzinę temu

Archiving e-mail on NAS

Hi, I hope someone can help me. I've been archiving my e-mail on my Synology NAS for a number of years now. However, my W10 desktop computer died last year and I've had … (czytaj dalej)

Hi, I hope someone can help me. I've been archiving my e-mail on my Synology NAS for a number of years now. However, my W10 desktop computer died last year and I've had to reinstall Thunderbird on a new W11 PC. I want to get access to all the archived e-mails on my NAS, that is, as they used to appear in Thunderbird under local folders year-by-year. I also want to be able to archive more recent e-mails to the same location. That is, I want to re-establish the same archiving process I had previously, complete with access to the old archives. I've tried to set up the same file path to the NAS under Local Folders in Thunderbird (as far as I can remember - I might not have it correct) but the old archives don't appear. in an attempt to identify the correct file path on the NAS, I've tried to archive a recent message as a test so I can see where it is stored - in Thunderbird the year folder appears under the NAS location under local folders as expected and I can see the message in the message window so it seems to be working but I can't see any new folders or files on the NAS - nothing modified or created with today's date. I'd be grateful for any assistance. Thanks, Kevin

Pytanie zadane przez truenorth1 15 godzin temu

Ostatnia odpowiedź udzielona przez truenorth1 4 godziny temu

Frequent Missing emails...

My problem is bigger than just this, but I'll begin here. 1. Sometimes, when requesting "Get Messages" from a Thunderbird account, I will see a message count appear, dow… (czytaj dalej)

My problem is bigger than just this, but I'll begin here. 1. Sometimes, when requesting "Get Messages" from a Thunderbird account, I will see a message count appear, download, and then conclude. 2. However, when looking through the email inventory for this account, no email appears. 3. IOW. If I have "Myemail" defined, and I'm ABSOLUTELY sure that "Myemail" is entirely empty.

   a. I then select "Get Messages" for "Myemail", and I see one, or more, email documents found, and begin receipt.
   b. When the receipt concludes, I open "Myemail" Inbox, only to find nothing there. I wander through the entire "Myemail" definition(s), only to
        find that any/all email receipt(s) for "Myemail" have disappeared.

This is an infrequent occurrence, but does occur. But, the real problem is the synchronization between a specific Thunderbird email account(i.e. "Myemail"), and what a product called "YOTA email migrator"(https://yotasoftware.com/thunderbird-migrator/) says about the current contents of "Myemail". Obviously, the discrepancies are varied, but there will usually be some kind of discrepancy in reporting an "inbox", "sent", "trash", etc. discrepancy. I never keep my email collective permanently in my Thunderbird definitions.

My Thunderbird account definitions redefine ALL message repositories from the default (C:) definitions to another (Q:) residency, permanently mounted external drive. So, by the end of my day, my Thunderbird email inventories have all been drained/distributed to other more topic related final storage.

I've been a long time Thunderbird user, except during the time when Tbird was struggling with many definition changes for POP3 access. But, I've returned to Tbird now that the smoke has apparently cleared. But, this is my FIRST use of the "YOTA email migrator", which was acquired for use during a "Mailbird" usage, while Tbird was being rebuilt.

If you install this "YOTA email migrator" product on your Tbird system, I'm sure you will experience the Tbird email (sub)directory discrepancies that I am describing. I've learned that because my Tbird directories are always zeroed by the end of the day, I can simply erase all those "Local directory" definitions, and they will be rebuilt upon the next Tbird initialization. At which time, the Tbird/YOTA director(ies) content representation will be equal at zero. But, as Tbird email content begins to arrive, and be saved, moved, deleted, etc. the message directory representations between Tbird, and "YOTA email migrator" begin to drift apart.

I KNOW this explanations are quite complex, but I think it will become quite clear if you install the "YOTA email migrator" product, and then begin to review the eventual discrepancies between Tbird's message inventory(ies), and that reported by "YOTA".

Thank you, very much. And, I'm usually frequently available if desired.

Gary Walker - twf6714@outlook.com - https://support.mozilla.org/en-US/questions/new/thunderbird/form

Pytanie zadane przez twf6714 5 godzin temu

Recent Folders - this should update without needing to close Thundebird down each time

How can i refresh the Recent Folders pane without having to close Thunderbird each time. It doesnt make sense that i need to close the whole programme down each time. … (czytaj dalej)

How can i refresh the Recent Folders pane without having to close Thunderbird each time. It doesnt make sense that i need to close the whole programme down each time.

Pytanie zadane przez PercyParrot 5 godzin temu

password

TB started asking for password about the time I had to update my Spectrum password now it won't take my old or new password? What do I need to do ?

Pytanie zadane przez Bob Lyons 6 godzin temu

MIssing emails

I have suddenly lost emails from 1 December to 12 February and many of my folders are now empty. I backup my computer nightly so I am able to go back up to six months ago… (czytaj dalej)

I have suddenly lost emails from 1 December to 12 February and many of my folders are now empty. I backup my computer nightly so I am able to go back up to six months ago. I have tried exchanging the profile folder in Appddata > Roaming and Local but when I start Thunderbird it looks like a clean install with nothing.

Is there anything else I need to bring back from my backups other than the profiles folder?

Pytanie zadane przez keithinoz1 8 godzin temu

Auto-configuration works on Android but fails on desktop/Linux

I have been providing auto-configuration information for my users. It used to work well but at some point it stopped working. When I try it on 128.7.1esr and create a new… (czytaj dalej)

I have been providing auto-configuration information for my users. It used to work well but at some point it stopped working. When I try it on 128.7.1esr and create a new email account, the debug console shows me:

The config file XML does not contain an email account configuration. 2 AccountCreationUtils.sys.mjs:474:17

   PriorityOrderAbortable resource:///modules/accountcreation/AccountCreationUtils.sys.mjs:474
   _notifyFinished resource:///modules/accountcreation/AccountCreationUtils.sys.mjs:313
   successCallback resource:///modules/accountcreation/AccountCreationUtils.sys.mjs:375
   _response resource:///modules/accountcreation/FetchHTTP.sys.mjs:334
   onload resource:///modules/accountcreation/FetchHTTP.sys.mjs:237
   (Async: EventHandlerNonNull)
   start resource:///modules/accountcreation/FetchHTTP.sys.mjs:236
   _fetchConfigFromIsp resource:///modules/accountcreation/FetchConfig.sys.mjs:197
   fetchConfigFromISP resource:///modules/accountcreation/FetchConfig.sys.mjs:107
   findConfig chrome://messenger/content/accountcreation/accountSetup.js:727
   onContinue chrome://messenger/content/accountcreation/accountSetup.js:618
   onclick about:accountsetup:1

Thunderbird queries my web server using this URL: https://christoph-haas.de/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=footest123%40christoph-haas.de

My XML file:

<clientConfig version="1.1">

 <emailProvider id="christoph-haas.de">
   <domain>christoph-haas.de</domain>
   <displayName>Christoph's Mail Service</displayName>
   <displayShortName>ISPmail</displayShortName>
   <incomingServer type="imap">
     <hostname>webmail.workaround.org</hostname>
     <port>143</port>
     <socketType>STARTTLS</socketType>
     <authentication>password-cleartext</authentication>
     <username>%EMAILADDRESS%</username>
   </incomingServer>
   <outgoingServer type="smtp">
     <hostname>webmail.workaround.org</hostname>
     <port>587</port>
     <socketType>STARTTLS</socketType>
     <authentication>password-cleartext</authentication>
     <username>%EMAILADDRESS%</username>
   </outgoingServer>
 </emailProvider>

</clientConfig>

I fail to see any errors in here.

I even tried with the reference configuration from https://wiki.mozilla.org/Thunderbird:Autoconfiguration:ConfigFileFormat but it failed as well. (I just found that the <serverURL> tag is not properly closed but that was easy to fix.)

Has anyone here seen that effect as well? Should I file a bug?

Thanks for your time! …Christoph

Pytanie zadane przez email227 8 godzin temu

Ostatnia odpowiedź udzielona przez email227 8 godzin temu

email account is * s - l - o - w * and * freezes * cannot perform simple functions

My email which functions under Mozilla Thunderbird (which was created Jan 28, 2018 - yes that is 2018) has begun to "freeze". I cannot do simple filing of messages or del… (czytaj dalej)

My email which functions under Mozilla Thunderbird (which was created Jan 28, 2018 - yes that is 2018) has begun to "freeze". I cannot do simple filing of messages or delete batches of emails.

I went to HostCentric and cleared out the webmail version of all of my emails, hoping that this would "fix" my problem. It did not.

I do not know if my version Thunderbird should have been updated in the past or not. If I were to update my version of Thunderbird, would my existing email address remain in tact? Or do I have to back everything up in order to preserve my email "world"? I do NOT want to lose my email address and all of the inbox contents or sub-folder files.

My email is how I manage and communicate with my lawyer, accountant, summer rental property etc.

Help?

Nancy D

Pytanie zadane przez silvermine 10 godzin temu

Quick Filter button indicator not working properly

I’ve got a minor but annoying Quick Filter button issue which just cropped up today out of nowhere, and haven’t been able to find an exact match for all these symptoms in… (czytaj dalej)

I’ve got a minor but annoying Quick Filter button issue which just cropped up today out of nowhere, and haven’t been able to find an exact match for all these symptoms in any other problem reports.

Toggling my Quick Filter button works as expected, picking up the individual active filter buttons. However, in some instances of launching TB its on/off status indicator always displays as active regardless of individual filter button status. Weirder still, in other cases it always displays as inactive. It’s an intermittent problem, which always persists in one way or the other.

Further details:

- Problem is also present in safe mode, with the single plugin I use (CardBook) disabled.

- General display settings are “Theme Simple” and “Variant Normal” (not “Dark”).

- There are no automatic filters configured in “Tools > Message Filters”.

- Individual filter buttons are all working properly, including correct status indicators.

- Running current TB version (128.7.0esr 64-bit) on Windows 10 with all OS patches up to date.

An example:

Image 1: “Show only unread messages” button is active, and the Quick Filter button also displays as such (both indicators are correct).

Image 2: All individual filter buttons are inactive, yet the Quick Filter button still indicates a filter is active.

I’m stumped, thanks in advance for any help!

Pytanie zadane przez Craig G. 4 dni temu

Ostatnia odpowiedź udzielona przez Craig G. 12 godzin temu

How to import a mailbox from one email account to another on the same computer?

Hi folks, Thunderbird 128.6.0esr (64-bit) on Fedora 41 Linux... I'm trying to export all messages in a mailbox on an old Yahoo mail account and then import all those m… (czytaj dalej)

Hi folks,

Thunderbird 128.6.0esr (64-bit) on Fedora 41 Linux...

I'm trying to export all messages in a mailbox on an old Yahoo mail account and then import all those messages into another email account. I access both accounts from Thunderbird. I'm using IMAP protocol, and all email accounts keep the messages on the server.

I've exported the mailbox to a folder on my computer; now all the email messages exist as separate .eml files in that folder. But I can't see how to import them into the second email account.

It seems that exporting my entire profile won't help as I'm not moving everything to a second computer. But I cannot see any way to select just the one mailbox from the one 'source' email account that I want to import into the 'destination' email account.

Thanks...

Pytanie zadane przez rhimb0h 3 dni temu

Ostatnia odpowiedź udzielona przez rhimb0h 12 godzin temu

Number of MIME parts exceeds maximum permitted

I am trying to send a message with lots of MIME attachments from Thunderbird and I get this error message: "Number of MIME parts exceeds maximum permitted". Unhelpfully i… (czytaj dalej)

I am trying to send a message with lots of MIME attachments from Thunderbird and I get this error message: "Number of MIME parts exceeds maximum permitted". Unhelpfully it does not say what the maximum is and I cannot find this information in Support. Anyone know what the maximum number of MIME attachments to an email is? Thanks in advance

Pytanie zadane przez moojanmomen 1 tydzień temu

Ostatnia odpowiedź udzielona przez moojanmomen 13 godzin temu

Cannot remove labels from messages

I have 4 messages in my inbox (IMAP not Gmail). They are all labelled "Later" and one of them has a second tag "Important". These labels just appeared after I started usi… (czytaj dalej)

I have 4 messages in my inbox (IMAP not Gmail). They are all labelled "Later" and one of them has a second tag "Important". These labels just appeared after I started using Thunderbird as from last month (2025-01-01). I found out how they should be removed: "More"-"Labels"-"0 - Remove all labels" or just click to toggle.

Expected behavour: Click to toggle off, stay off. Choose "0 - Remove all labels", stay removed

Actual behavour: With the pop up window open the label is gone, but when it's closed or another message selected, the label is back again.

Please help

Attached images: 1: Message is selected, go to "More"-"Labels"-"0 - Remove all labels" 2: Label is removed - for now 3: click on another message, the label is back

Pytanie zadane przez Maestraccio 14 godzin temu

Can't send or receive

This morning, none of our Thunderbird desktop email is working. We can't send or receive email at all. Our webmail works but we don't want to use that. I just upgraded… (czytaj dalej)

This morning, none of our Thunderbird desktop email is working. We can't send or receive email at all. Our webmail works but we don't want to use that. I just upgraded to 128.7.1esr hoping that would fix the problem. It hasn't. Attached is an error message I get when trying to send an email. I have checked and all the settings are correct.

I am not a developer so if you have any suggestions, please keep it simple. Thank you!

Pytanie zadane przez tseabrook 2 dni temu

Ostatnia odpowiedź udzielona przez tseabrook 16 godzin temu

Crashes Thunderbird EXCEPTION_ACCESS_VIOLATION_READ Bug 1891962

New Computer--4 days old Have downloaded Thunderbird (twice, the latest version from Moz website) Thunderbird crashes whenever I leave the computer long enough for it to … (czytaj dalej)

New Computer--4 days old Have downloaded Thunderbird (twice, the latest version from Moz website) Thunderbird crashes whenever I leave the computer long enough for it to go into sleep mode Crash reason: EXCEPTION_ACCESS_VIOLATION_READ Troubleshooting gives no answers Now running in Troubleshoot Mode having disabled add ons (none, I believe) Not much running on new computer yet--Avast, DuckDuckGo [I had a browser crash & needed to reload it on day 2 of machine's life (DuckDuck)...which might mean it is a machine issue rather than Thunderbird?...] Help! bp-4f000aa4-9396-4686-9338-49b190250203

Pytanie zadane przez laurie_macleod 2 tygodnie temu

Ostatnia odpowiedź udzielona przez laurie_macleod 20 godzin temu

Having task with start/end dates make day highlighted in calendar

In new version of thunderbird Having tasks with start and end dates make days appearing highlighted in calendar. Is there a way to doesn't have this behaviour ? … (czytaj dalej)

In new version of thunderbird Having tasks with start and end dates make days appearing highlighted in calendar. Is there a way to doesn't have this behaviour ?

Pytanie zadane przez Mik 1 dzień temu

Ostatnia odpowiedź udzielona przez Mik 1 dzień temu